Insights
Our thinking on judgement, AI and transformation in regulated business.
Cut through the noise with our insights, which draw on real research, real conversations, and real work.
What’s new in WCAG 2.2?
A guide to the next Web Content Accessibility Guidelines release (WCAG 2.2).
Five guidelines for working with no-code platforms
Five key guidelines to help keep design front and centre whilst utilising low or no-code platforms.
Business briefing: vulnerable customers
The clock is ticking on the FCA's New Consumer Duty. This is the year to embed an inclusive design practice throughout your organisation, serving your vulnerable customers right.
Building your inclusive design capability
Inclusive design is powerful, but only when it's done right - otherwise firms will continue to create products and services that cause harm. Read about the mindsets, practices and resources we use in Nile to help teams cultivate inclusive design in their organisations.
Want to be a futurist? Start by cultivating these four habits
What are the foundations of futures thinking? Let’s take a look at four habits we’ve developed at Nile that can help you build futures literacy.
Practicing foresight as a service designer
Design leaders and their teams should work with one eye on the future. Here are some practical ways to incorporate foresight and service design practices into your work.
Planning co-design sessions was a nightmare… until we built this template
We’ve created, tested, and refined a new co-design planning toolkit in Nile. And now we’re sharing it with the community.
Remote teams fall apart. This is the framework Nile uses to keep them together.
Two things help build strong remote teams; their mindset, and their toolset. This is Nile's approach to setting remote teams up for success.
Our top three rules to make remote UX research a success
…and the five questions you need to ask yourself before you start talking to customers
Times have changed. Have your comms?
Right now, any customer could be a vulnerable customer. Automated communications written for a different time have the power to do unseen damage. Today, more than ever, organisations have a responsibility to reduce unintended consequences.
Nile’s guide to remote research tools
Whether you’re in UX, innovation, or design, all your user research is remote research now. What are the best tools to engage with customers remotely?
The top three digital self-service adoption killers
Digital self-service has become an ambition in every industry, but some organisations are still making basic errors.
Want to build a successful innovation function? Here are four ways.
Digital and innovation practices are established in almost all companies today, it’s old news. So why is everyone doing it differently?
GDPR Compliance Guide
A summary of what we have learned on our own GDPR compliance journey.
GDPR for dummies
It’s been clear for some time that data laws need to change and will be changing — but quite often the terms in which this is discussed is vague, sensationalist or highly technical. We’ve created a simple guide for those who want to know more about what the new regulation is, and what its impact is likely to be.
The 5 elements of a brilliant design sprint
We’ve long talked about the benefits of using design sprints to solve problems and validate ideas.