Create your
human connection

Nile is a multi-talented strategic design team,
HQ’d in Scotland, distributed worldwide.

Explore our work

From biotechs to banks,
multi-nationals to the start-up next door

Organisations trust us to discover, innovate and design better ways to connect with customers, users and colleagues amidst the complexity of the world today.

  • NatWest
  • NHS Digital
  • Tesco Bank
  • Agilent
  • Mastercard
  • The Scottish Government
  • Edrington
  • Standard Life Aberdeen
  • The Royal Zoological Society of Scotland
  • FreeAgent

30% reduction in design research costs

We helped Tesco Bank train their team of 30+ designers to apply customer insight in everything they created, whilst reducing their overall design research costs.

See how we helped

“It gave us, and our investors, the confidence to take on an industry sized problem.”

– Nick Cousins, CEO, Exizent

See how we helped

£2m funding raised and a team growth of 15 members and counting

See how we helped PawPrint develop and user-test a compelling MVP, driven by valuable insight from their target audience.

See how we helped

“This process has given us really good, soundly thought through, logical ideas, that are going to make a difference.”

– Roger Donald, Head of Digital Service Delivery, NHS Digital

See how we helped

“The clarity, stakeholder alignment and prioritisation the Nile team brought will have value for months to come.”

– Daniel Sedgwick, Head of Consumer Experience, Edrington

See how we helped
A dark and moody photo of two glasses of neat whisky

80% growth in revenue in just 12 months

Find out how we helped Blackcircles.com achieve unprecedented growth in the retail sector by redesigning their eCommerce journey.

See how we helped

“To say we have embraced the design sprint approach is an understatement. I wish we had started utilising it sooner The ROI is almost immediate and very easy to justify.”

– Dana Milkie, President & CEO, InTouch Technology

See how we helped

60,000 users in 5 weeks from launch

Find out how we helped RBS Group, SapientNitro, and Monetise Group to launch the UK’s first cardless cash service.

See how we helped
A low angle shot of a lady's purse, dropped on the ground, while a person's feet can be seen walking away in the background.

Get your human connections right
and anything is possible

Nile helps organisations understand people and their behaviours, in order to design purpose-driven products, services, and cultures. Creating lovable experiences and sustainable change.

Who we help

Executives

Realise your strategy with design

Discover new opportunities, create differentiating propositions, and re-shape your culture to achieve strategic ambitions.

How we support Executives

Design Leaders

Unlock the potential in your team

Take advantage of our expertise and toolkits, and coach your teams to be at the cutting edge of human-led design practice.

How we help Design Leaders

Entrepreneurs

CoFound a purpose-led start-up

We invest our skills and experience in new companies, becoming the ‘in-house’ design and product team until funding is secured.

How we enable Entrepreneurs

Human connections can make or break your business

They have the power to turn complexity into clarity. Customers into advocates. Users into evangelists. Employees into heroes.

How we help

Innovation

Design and launch desirable new products and services

Need to stay relevant? Open up a new market? Create a proposition your customers really want to use? Our methods will fuel your strategic and product roadmaps.

More about Innovation

Experience

Optimise the experience of your existing products and services

Are your customer journeys causing friction? Do your digital and call centre channels feel like separate companies? We can help shape quick wins and your longer term epic list.

More about Experience

Culture

Create organisational behaviour change to activate your strategy

Need your team to move in a new direction? Trying to make your organisation truly customer-led? We can show you how to reshape internal mindsets and ways of working.

More about Culture

Insight

Uncover hidden insights that lead to great design

Is your data failing to signpost what to do next? Are you unsure what is really important to your customers? We can help rapidly generate new insight and translate this into action.

More about Insight

Find out how
Nile can help you

Get in touch