We deliverstrategy

Nile is the go-to strategic design consultancy for regulated businesses. Our experts give you the clarity and certainty you need to clear the path to progress.

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Transformation starts with Nile.

Better customer experience and value exchange

Accelerated decision making and ways of working

Time and cost efficient processes

Accessible and inclusive journeys


Case studies

Case Study

Bringing bereavement into the 21st century

We all struggle with bereavement. But probate — the legal process for putting our affairs in order — adds another layer of uncertainty.

Find out how we helped Exizent

Case Study

Driving exceptional growth with service design

Black Circles had saturated the expert-buyer market. Now they needed to find new customers.

Find out how we helped Black Circles

Case Study

A design of note

The design of the RBS banknotes had remained unchanged since 1987. They needed an update.

Find out how we helped RBS

Teams we help

Natwest Group Logo
Coutts Logo
Lloyd's of London Logo
Mastercard Logo
NHS Digital Logo
Royal London Logo
Agilent Logo
The Macallan Logo
Scottish Government Logo
PayPal Logo

Your next challenge awaits

Effective regulatory compliance.

The FCA Consumer Duty mandates financial firms implement considerate design across all customer touchpoints.

How we help

We help our clients meet and exceed their duties, transforming compliance into an opportunity for meaningful, customer-centric innovation.

AI with purpose.

AI is reshaping the world. We'll help you deliver AI-enabled transformation in a way that's well-designed, thoughtful and human-centred.

How we help

We incorporate AI into our daily practice, from research to delivery, and work in close partnership with leading thinkers like Edinburgh Futures Institute.

Inclusion as standard.

Inclusion is at the heart of our design philosophy. Digital products and services should be accessible to everyone. Dig Inclusion, a Nile group company, are leaders in accessibility assessments, user testing and inclusive design auditing.

How we help

We help organisations like the NHS and leading financial businesses go beyond accessibility basics towards achieving true inclusion by default.

"Nile was instrumental in building the new research practice at Lloyd's. Their enthusiasm, proactivity and research know-how meant our new research team quickly started delivering impactful insights to the business."

Kate Shipp, Head of Research, Lloyd's of London

The Nile team is incredibly talented and experienced. They bring real gravitas whilst still making the process really easy and enjoyable.
Daniel Sedgewick, Head of Consumer Experience, The Macallan
Pattern

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Find your path to progress

Talk to our client partner team to find out why some of the world's most influential organisations choose Nile as their design partner.

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Nile's regular newsletter for leaders looking for better conversations about business, design, psychology, and foresight. Written by Sarah the team, shared every two weeks.

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Vulnerable Customers

Become an organisation that is inclusive by default

The FCA’s Consumer Duty is changing how we think about inclusivity and Nile is helping teams find the path to progress.