Build a
world-class
design capability
Develop cutting edge human-led design and innovation techniques. Increase the skills and capacity of your teams, and create products and services that your users will love.
We’ve supported design and product teams at:
We are connecting with customers on a really frequent basis. We are listening to what customers are saying… and we are actioning it!
How we help
Culture
Stay at the forefront of human-led design
Learn how to get the most from your customer insight. Train teams in market and trend analysis. Adopt agile sprint methodologies to build new propositions, and coach teams in Foresight to inform innovation and strategy.
Insight
Validate your concepts and prototypes
Save yourself time, effort and budget by testing new offers directly with your customers. Uncover the gremlins in journeys prior to launch. And use heuristic analysis to answer the questions you didn’t think to ask.
Experience
Create user journeys that flow effortlessly
Deliver delightful UX, phone interactions, and intuitive wayfinding through physical stores. We’ll show you how to get your customers from A to B whilst building trust in your brand.
Innovation
Find the next opportunity to wow your customers
Empathise with customers and users to define the right problems to solve. We help you apply insight to rapidly prototype and validate opportunity spaces worth investing in.
Find out how
Nile can help you
See where we’ve made a difference
Bringing bereavement into the 21st Century
We unpicked the entire UK bereavement process to identity the painpoints and problems worth solving. Co-designing solutions with highly specialised legal professionals we prototyped Exizent’s first digital product.
Turning ‘pub chat’ into an investable start-up
Incubating an eco start-up with little more than a mission and a spark of a concept, turning it into a business with an investable product.
Customer Wednesdays
Co-creating a powerful, repeatable design research playbook that mobilised a culture of customer-centric design across an entire organisation.