Case Studies / International Investment Firm

Understanding employee needs to tailor global Service Desk support

Applying behavioural insight and experience design, we created a global ServiceNow implementation strategy for an international investment firm.

Case Studies / Black Circles

Driving exceptional growth with service design

Black Circles had saturated the expert-buyer market. Now they needed to find new customers.

How we helped Black Circles

Pawprint
Handing people the power to make climate-positive change

NHS Digital
Digital healthcare reimagined

NS&I
Improving customer complaints

UK Bank
Launching the UK’s first cardless cash service

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Data Driven Entrepreneurship

300 Start-ups. 5 Years. Let’s do this

Nile is the design innovation partner for the Edinburgh Innovations accelerator programme.

Find out how we’re laying the foundations of Scottish enterprise