Category Archive: Blog
Inclusive design is powerful, but only when it’s done right – otherwise firms will continue to create products and services that cause harm. Read about the mindsets, practices and resources we use in Nile to help teams cultivate inclusive design in their organisations.
Inclusive design isn’t just a job for an accessibility team anymore. This is for everyone. It’s great news for vulnerable customers, but we anticipate it will be a significant challenge for many FS firms.
What are the foundations of futures thinking? Let’s take a look at four habits we’ve developed at Nile that can help you build futures literacy.
We’ve created, tested, and refined a new co-design planning toolkit in Nile. And now we’re sharing it with the community.
Two things help build strong remote teams; their mindset, and their toolset. This is Nile’s approach to setting remote teams up for success.
…and the five questions you need to ask yourself before you start talking to customers
Digital self-service has become an ambition in every industry, but some organisations are still making basic errors.
Digital and innovation practices are established in almost all companies today, it’s old news. So why is everyone doing it differently?
Technology is offering groundbreaking new opportunities for ambitious businesses — but outstanding design and a sharp focus on the customer are what will set brands apart in the years to come.
Disruptive technologies like blockchain are redefining how organisations are structured and offering lucrative new opportunities for innovation in service and experience design.
Service Design Network is a global platform for connecting like-minded creative types on a mission to improve services and products for people. SDN had its first meetup in Scotland to discuss Foresight — we’ve written some highlights for those that couldn’t make it.
Last year, we explored the future of insurance with a large finance client. This project unearthed the limitations of design techniques in helping our clients think beyond a two-year horizon. At that point, we started to explore additional methods such as foresight to expand how we work. Our exploration showed us that it’s not easy to think about the future — and we wondered why?
It’s been clear for some time that data laws need to change and will be changing — but quite often the terms in which this is discussed is vague, sensationalist or highly technical. We’ve created a simple guide for those who want to know more about what the new regulation is, and what its impact is likely to be.
Political and economic disruption is turning Edinburgh into a global fintech capital, making it the perfect time for ambitious startups to move their operations to Scotland.