Author Archives: Luke McKinney

Being a changemaker is lonely. Don’t do it alone.

15 years of working on the frontlines of design and change have taught us some hard truths about transforming organisations. Here are four lessons that every changemaker needs to know to feel less alone.

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The top three digital self-service adoption killers

Digital self-service has become an ambition in every industry, but some organisations are still making basic errors.

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Calling bullshit on ‘agile’ catchphrases

Teams are abusing Agile maxims to cover up bad work. It’s time to call it out.

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Want to build a successful innovation function? Here are four ways.

Digital and innovation practices are established in almost all companies today, it’s old news. So why is everyone doing it differently?

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