Create your
human connection
Nile is a multi-talented strategic design team,
HQ’d in Scotland, distributed worldwide.
From biotechs to banks,
multi-nationals to the start-up next door
Organisations trust us to discover, innovate and design better ways to connect with customers, users and colleagues amidst the complexity of the world today.
Human connections can make or break your business
They have the power to turn complexity into clarity. Customers into advocates. Users into evangelists. Employees into heroes.
How we help
Innovation
Design and launch desirable new products and services
Need to stay relevant? Open up a new market? Create a proposition your customers really want to use? Our methods will fuel your strategic and product roadmaps.
Experience
Optimise the experience of your existing products and services
Are your customer journeys causing friction? Do your digital and call centre channels feel like separate companies? We can help shape quick wins and your longer term epic list.
Culture
Create organisational behaviour change to activate your strategy
Need your team to move in a new direction? Trying to make your organisation truly customer-led? We can show you how to reshape internal mindsets and ways of working.
Insight
Uncover hidden insights that lead to great design
Is your data failing to signpost what to do next? Are you unsure what is really important to your customers? We can help rapidly generate new insight and translate this into action.